{"id":2058,"date":"2023-01-04T22:12:10","date_gmt":"2023-01-04T21:12:10","guid":{"rendered":"https:\/\/www.ems-help.ch\/docs\/ems-customer-addresses\/external-systems-interfaces\/import-customer-data\/"},"modified":"2025-05-06T09:58:56","modified_gmt":"2025-05-06T07:58:56","password":"","slug":"import-customer-data","status":"publish","type":"docs","link":"https:\/\/www.ems-help.online\/en\/docs\/import-customer-data\/","title":{"rendered":"Importing customer data"},"content":{"rendered":"\n<p>General information on importing data into the ems system can be found here: <a href=\"https:\/\/www.ems-help.online\/docs\/importieren-von-daten\/\" data-type=\"docs\" data-id=\"1725\">Importing data<\/a><\/p>\n\n<h3 class=\"wp-block-heading\">Import of customer data from Schoch order (Alfred)<\/h3>\n\n<p>As a first step, export the customer data from Schoch Auftrag to Excel (csv). As Schoch orders have less stringent rules for entry, you may need to make corrections to the data.<\/p>\n\n<p>Now open the import dialog in ems: <em>Customer addresses \u2192 Advanced menu top right \u2192 Import \/ Export data<\/em><\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"302\" height=\"148\" src=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2023\/01\/Web-Kundenadresse-Import.jpg\" alt=\"\" class=\"wp-image-8172\" srcset=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2023\/01\/Web-Kundenadresse-Import.jpg 302w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2023\/01\/Web-Kundenadresse-Import-300x147.jpg 300w\" sizes=\"auto, (max-width: 302px) 100vw, 302px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"790\" height=\"360\" src=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2023\/01\/Web-Kundenadresse-Import-2.jpg\" alt=\"\" class=\"wp-image-8174\" srcset=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2023\/01\/Web-Kundenadresse-Import-2.jpg 790w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2023\/01\/Web-Kundenadresse-Import-2-300x137.jpg 300w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2023\/01\/Web-Kundenadresse-Import-2-768x350.jpg 768w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2023\/01\/Web-Kundenadresse-Import-2-360x164.jpg 360w\" sizes=\"auto, (max-width: 790px) 100vw, 790px\" \/><\/figure>\n\n<p>Now drag the file (*.csv) into the upload area. The file is then automatically analyzed and the dialog for linking the fields is displayed. Select the settings as shown in the following image:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"736\" height=\"555\" src=\"https:\/\/www.ems-help.ch\/wp-content\/uploads\/2023\/01\/image.png\" alt=\"\" class=\"wp-image-2060\" srcset=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2023\/01\/image.png 736w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2023\/01\/image-300x226.png 300w\" sizes=\"auto, (max-width: 736px) 100vw, 736px\" \/><\/figure>\n\n<p>You may need to deactivate the &#8220;Address verification&#8230;&#8221; option if the data is not of the required quality.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>General information on importing data into the ems system can be found here: Importing data Import of customer data from [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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