{"id":6991,"date":"2025-03-13T14:37:30","date_gmt":"2025-03-13T13:37:30","guid":{"rendered":"https:\/\/www.ems-help.online\/docs\/getting-started-for-users\/use-of-the-ems-system\/basic-operation-of-ems-mobile\/"},"modified":"2025-05-06T10:46:33","modified_gmt":"2025-05-06T08:46:33","password":"","slug":"basic-operation-of-ems-mobile","status":"publish","type":"docs","link":"https:\/\/www.ems-help.online\/en\/docs\/basic-operation-of-ems-mobile\/","title":{"rendered":"Basic operation of ems Mobile"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">ems Mobile vs. ems Web<\/h2>\n\n<p><strong>ems Mobile<\/strong> is the web application of the ems system that is <strong>optimized<\/strong> for use <strong>on smartphones and tablets<\/strong>. It contains the most important functions and has been developed for use on the move. <\/p>\n\n<p>If you work on <strong>desktop computers<\/strong>, use <strong>ems Web<\/strong>: <a href=\"https:\/\/www.ems-help.online\/docs\/grundlegende-bedienung-ems-web\/\" data-type=\"docs\" data-id=\"65\">Basic operation ems Web<\/a><\/p>\n\n<h2 class=\"wp-block-heading\">Installation ems Mobile<\/h2>\n\n<p>To install ems Mobile on your smartphone \/ tablet, enter the URL of your ems system in the browser.<\/p>\n\n<p>Each system has its own URL, which you will receive with your login details. Or if you have access to ems Web, you can find this via <em>User menu \u2192 My account \u2192 ems Mobile (app)<\/em>. Here you will also find the QR code &#8211; if you scan it, you will be redirected to your ems system.  <\/p>\n\n<p>You can find detailed video instructions in the following help report: <a href=\"https:\/\/www.ems-help.online\/docs\/ems-mobile-auf-dem-smartphone\/\" data-type=\"docs\" data-id=\"78\">ems Mobile on the smartphone<\/a><\/p>\n\n<p>Please note that all systems operated by us are always accessible via<strong>https:\/\/<\/strong>(not http:\/\/)!<\/p>\n\n<h2 class=\"wp-block-heading\">Registration<\/h2>\n\n<p>After installing ems Mobile on your smartphone, log in with your user name and password (1+2) or with a Microsoft or Google account (3).<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"279\" height=\"362\" src=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Anmeldung-e1744113215949.jpg\" alt=\"\" class=\"wp-image-6993\" srcset=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Anmeldung-e1744113215949.jpg 279w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Anmeldung-e1744113215949-231x300.jpg 231w\" sizes=\"auto, (max-width: 279px) 100vw, 279px\" \/><\/figure>\n\n<p>There are basically two ways to log in to the ems mobile app:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>ems Login<\/strong> (classic login)<\/li>\n\n\n\n<li><strong>Login with Google or Microsoft<\/strong><\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Registration with ems Login<\/h3>\n\n<p>This is the classic access with a user name (e-mail address) and a password of your choice. This access is independent of external providers and is managed entirely via the ems platform. <\/p>\n\n<p>When the system administrator creates the login, you will receive an info e-mail with a link. When you click on this link, you will be redirected to the login screen. If the login was created with the option &#8220;Change password on first login&#8221;, you will be asked to register the new password when you log in for the first time.  <\/p>\n\n<p>Now enter your ems user name and password in the login screen. Then click on <em>ems Login<\/em>. You will be logged in with your user name.<\/p>\n\n<h3 class=\"wp-block-heading\">Sign in with Microsoft \/ Google Login<\/h3>\n\n<p>With this option, you can log in directly via your existing Google or Microsoft account &#8211; without having to manage a separate password for ems. This simplifies the login process and increases security by using the existing authentication mechanisms of these providers. <\/p>\n\n<p><strong>When should I use Google or Microsoft Login?<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>If you already use a Google or Microsoft account for work<\/li>\n\n\n\n<li>If you have centralized user management across your company<\/li>\n\n\n\n<li>If you do not want to remember several passwords<\/li>\n\n\n\n<li>If you would like to benefit from the enhanced security of these providers (e.g. two-factor authentication)<\/li>\n<\/ul>\n\n<p>You can find out whether you have a Microsoft \/ Google account from your system administrator.<\/p>\n\n<p>Please note: Logging in via Google \/ Microsoft is only possible if your <strong>ems user address matches the corresponding account<\/strong>.<\/p>\n\n<p>To log in, click on <em>Microsoft Account \/ Google Account<\/em> and enter your Microsoft \/ Google access data in the next screen. Once you have successfully logged in to Microsoft \/ Google, you must give your consent once for the ems system to access your profile data. At the end, you will be automatically redirected back to the ems system.  <\/p>\n\n<h3 class=\"wp-block-heading\">Reset password<\/h3>\n\n<p>If you have forgotten your password, click on <em>Forgot password?<\/em> (4), enter your user name in the mask that appears, then click on the <em>Reset password<\/em> button. An e-mail will be sent to your e-mail address. Click on the link in the e-mail. You will be redirected to the password reset screen. Enter your new password twice here and confirm with <em>Save<\/em>. Then log in with the user name and your new password.     <\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"458\" height=\"349\" src=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Passwort-zuruecksetzen.jpg\" alt=\"\" class=\"wp-image-6995\" srcset=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Passwort-zuruecksetzen.jpg 458w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Passwort-zuruecksetzen-300x229.jpg 300w\" sizes=\"auto, (max-width: 458px) 100vw, 458px\" \/><\/figure>\n\n<p><strong>Important<\/strong>! This option<strong> only<\/strong> applies<strong> to the ems login<\/strong>. If you have forgotten your Microsoft or Google password, you must request a reset via Microsoft or Google. <\/p>\n\n<h2 class=\"wp-block-heading\">Navigation<\/h2>\n\n<p>Click on the navigation menu:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"453\" height=\"152\" src=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Navi.jpg\" alt=\"\" class=\"wp-image-6997\" srcset=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Navi.jpg 453w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Navi-300x101.jpg 300w\" sizes=\"auto, (max-width: 453px) 100vw, 453px\" \/><\/figure>\n\n<p>Select the desired menu area:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"275\" height=\"560\" src=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Navi-Menue-e1744022094963.jpg\" alt=\"\" class=\"wp-image-6999\"\/><\/figure>\n\n<p>The view may differ depending on the menu area. You can then open the navigation menu again (1) and switch between individual tabs (2). <\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"454\" height=\"291\" src=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Funktionen-2.jpg\" alt=\"\" class=\"wp-image-7632\" srcset=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Funktionen-2.jpg 454w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Funktionen-2-300x192.jpg 300w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Funktionen-2-360x231.jpg 360w\" sizes=\"auto, (max-width: 454px) 100vw, 454px\" \/><\/figure>\n\n<p>Depending on the menu area and the user authorizations, extended functions are displayed in the top right-hand corner (e.g. recording and editing times, time requests and assignments of other employees).<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"455\" height=\"207\" src=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Zeitgesuche-Andere-MA.jpg\" alt=\"\" class=\"wp-image-7634\" srcset=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Zeitgesuche-Andere-MA.jpg 455w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Zeitgesuche-Andere-MA-300x136.jpg 300w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Zeitgesuche-Andere-MA-360x164.jpg 360w\" sizes=\"auto, (max-width: 455px) 100vw, 455px\" \/><\/figure>\n\n<p>To view a data record, click on the arrow (1). The locked data records are marked with a lock (2). <\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"778\" height=\"387\" src=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Pfeil.jpg\" alt=\"\" class=\"wp-image-7003\" srcset=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Pfeil.jpg 778w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Pfeil-300x149.jpg 300w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Pfeil-768x382.jpg 768w\" sizes=\"auto, (max-width: 778px) 100vw, 778px\" \/><\/figure>\n\n<p>Completed \/ released data records have a green tick.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"779\" height=\"107\" src=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Abgeschlossen.jpg\" alt=\"\" class=\"wp-image-7005\" srcset=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Abgeschlossen.jpg 779w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Abgeschlossen-300x41.jpg 300w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Abgeschlossen-768x105.jpg 768w\" sizes=\"auto, (max-width: 779px) 100vw, 779px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">Functions<\/h2>\n\n<p>Individual functions in the tab are displayed via the button below:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Mobile-Funktionen.jpg\" alt=\"\" class=\"wp-image-7007\"\/><\/figure>\n\n<p>You can read about individual functions in further instructions:<\/p>\n\n<p><strong>Time recording<\/strong>: <a href=\"https:\/\/www.ems-help.online\/docs\/artikel-123\/\" data-type=\"docs\" data-id=\"14\">recording and editing times (ems Mobile)<\/a>, <a href=\"https:\/\/www.ems-help.online\/docs\/zeitgesuche-erfassen\/\" data-type=\"docs\" data-id=\"270\">recording and editing time requests (ems Mobile)<\/a>, <a href=\"https:\/\/www.ems-help.online\/docs\/kontrolle-der-stunden-und-feriensaldi-im-ems-mobile\/\" data-type=\"docs\" data-id=\"3481\">time and vacation balances (ems Mobile)<\/a>, <a href=\"https:\/\/www.ems-help.online\/docs\/freigabe-ueber-ems-mobile\/\" data-type=\"docs\" data-id=\"111\">approving time records (ems Mobile)<\/a><\/p>\n\n<p><strong>Compensation recording<\/strong>: <a href=\"https:\/\/www.ems-help.online\/docs\/entschaedigungen-erfassen\/\" data-type=\"docs\" data-id=\"268\">recording and processing compensation (ems Mobile)<\/a><\/p>\n\n<p><strong>Order management<\/strong>: <a href=\"https:\/\/www.ems-help.online\/docs\/zeit-und-entschaedigungserfassung-zum-serviceauftrag-ems-mobile\/\" data-type=\"docs\" data-id=\"2724\">time and compensation recording for customer orders (ems Mobile)<\/a>, <a href=\"https:\/\/www.ems-help.online\/docs\/material-erfassen-ems-mobile\/\" data-type=\"docs\" data-id=\"3153\">material recording (ems Mobile)<\/a>, <a href=\"https:\/\/www.ems-help.online\/docs\/leistungen-erfassen-ems-mobile\/\" data-type=\"docs\" data-id=\"6500\">service recording (ems Mobile)<\/a>, <a href=\"https:\/\/www.ems-help.online\/docs\/checklisten-zum-kundenauftrag-ems-mobile\/\" data-type=\"docs\" data-id=\"6522\">checklists for customer orders (ems Mobile)<\/a><\/p>\n\n<p><strong>Staff scheduling<\/strong>: <a href=\"https:\/\/www.ems-help.online\/docs\/einsatzplanungsuebersicht-ems-mobile\/\" data-type=\"docs\" data-id=\"2648\">Staff scheduling overview (ems Mobile)<\/a><\/p>\n\n<h2 class=\"wp-block-heading\">ems Web and settings<\/h2>\n\n<p>You can switch to ems Web via <em>ems Web application<\/em> (1).<a href=\"https:\/\/www.ems-help.online\/docs\/grundlegende-bedienung-ems-web\/\" data-type=\"docs\" data-id=\"65\">(Basic operation of ems Web<\/a>)<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"449\" height=\"205\" src=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Web-Mobile-Speziell.jpg\" alt=\"\" class=\"wp-image-7636\" srcset=\"https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Web-Mobile-Speziell.jpg 449w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Web-Mobile-Speziell-300x137.jpg 300w, https:\/\/www.ems-help.online\/wp-content\/uploads\/2025\/03\/Web-Mobile-Speziell-360x164.jpg 360w\" sizes=\"auto, (max-width: 449px) 100vw, 449px\" \/><\/figure>\n\n<p>The <em>language<\/em>, <em>POS system<\/em>, <em>warehouse account<\/em> and <em>printers<\/em> can be stored under <em>Settings<\/em> (2).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ems Mobile vs. ems Web ems Mobile is the web application of the ems system that is optimized for use 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