Skip to content
ems Support Portal

Support Portal

  • English
    • German
Kundenportal
Kundenportal
ems Support Portal
  • Dokumentation ems System
  • Downloads
  • Privacy Policy
  • Quick Download Button
  • Register
  • System status

Getting Started For Users

6
  • Basic operation of ems Mobile
  • Basic operation ems Web
  • Using time recording
    • Time recording terminals
  • Managing your user account
    • Article favorites
    • Set up and manage user account
    • Personal layout settings

Administration & Settings

13
  • Create checklists
  • Employee and user administration
    • User overview
    • Notifications
    • Create new employee profile
    • Authorizations for employees
    • Store authentications in the ems system
  • System settings
    • Clients / Multiside
    • QR code and NFC for ems Mobile
    • Notifications
    • Text templates for notifications (e-mails)
    • Images, logos and symbols (icons)
  • Importing and exporting data
    • Exporting data
    • Importing data

News, Updates & Technology

24
  • ems licensing
  • Initialize and set up new system
  • New web layout X3
  • Time and data recording terminals
    • Protected: Technical information on terminals
    • Datafox Terminals
    • ems terminals (TT5, MT7)
  • Software installation
    • Infrastructure requirements for the system
    • ems Installation Tool
    • Configure ems Server Tool
    • ems Mobile on the smartphone
    • ems Client
    • Protected: Presentation systems
  • Integrations & interfaces
    • Protected: API for RESSIS / ARVIS
    • User parameters
    • System parameters
    • Public web services
    • Interfaces
    • Protected: API access (Rest web service)
    • Protected: API for SUGB inspection app
    • Mailjet connection (for campaigns)
    • WooCommerce connection
    • 3CX telephone system
    • Set up your own e-mail server
    • Protected: API for ems Pos App

Time Tracking

32
  • Working time recording
    • Record and edit times (ems Mobile)
    • Own hours and vacation balances (ems Web)
    • Release of your own time recording (ems Web)
    • Time recording (ems Web)
    • Break regulation
    • Time recording and time requests via quick panels (ems Web)
    • Hourly and vacation balances (ems Web)
    • Hourly and vacation balances (ems Mobile)
    • Approve time requests, times and compensation (ems Web) – Instructions for line managers
    • Release of time recording (ems Mobile)
    • Warning and error messages during release
    • Release of employee reports
    • Target hours (target timetables / public holidays)
    • Time credits (vacation, flexitime)
    • Visa revocation
    • General warning and error messages
  • Absence management
    • Own hours and vacation balances (ems Web)
    • Break regulation
    • Enter time requests (ems Web)
    • Time recording and time requests via quick panels (ems Web)
    • Hourly and vacation balances (ems Web)
    • Hourly and vacation balances (ems Mobile)
    • Enter and edit time requests (ems Mobile)
    • Approve time requests, times and compensation (ems Web) – Instructions for line managers
    • Target hours (target timetables / public holidays)
    • Error messages during the release of time requests
    • Cancellation of approved time requests
    • Time credits (vacation, flexitime)
    • Release of time requests
  • Bonuses and overtime calculation
    • Time credits (vacation, flexitime)
  • Compensation
    • Record compensation (ems Web)
    • Record and process compensation (ems Mobile)

Customer & Address Management

13
  • Customer management
    • Customer networks
    • Enter new customer address (ems Web)
    • Manage customer addresses
    • Copy customer address
    • Difference between customer groups, properties, authorization roles and relationships
    • Authorization roles for customers
    • 3CX telephone system
    • Importing customer data
    • Mailjet connection (for campaigns)
  • Supplier management
    • Manage supplier addresses
    • Enter and edit supplier address
    • Authorization roles for suppliers
    • Copy supplier address

Orders & Sales

23
  • Quotation creation
    • Create and manage offers
    • Offer settings
  • Order management
    • Shift planning for the customer order (ems Web)
    • Enter new customer order
    • Time and compensation recording for the customer order (ems Web)
    • Order status, billing, order completion
    • Payment plan (recurring invoices)
    • Record material (ems Web)
    • Checklists for the customer order (ems Mobile)
    • Record services (ems Web)
    • Record material (ems Mobile)
    • Time and compensation recording for customer orders (ems Mobile)
    • Processing a customer order (ems Mobile)
    • Authorizations for customer orders
    • Checklists for the customer order (ems Web)
    • Record services (ems Mobile)
    • Completing the customer order (ems Mobile)
    • Create checklists
    • Clearing types
  • Point of Sale (POS) System
    • Process sales orders (via tablet – ems Mobile)
  • Marketing Campaigns
    • Campaign rules
    • Create marketing campaigns
    • Manage marketing campaigns

Procurement & Logistics

8
  • Product & Article Management
    • Special food labeling
    • Article bundles
    • Article variants
    • WooCommerce connection
    • Importing article master data and article prices
    • Manage articles
    • Article types
    • Create and edit articles

Finance & Accounting

6
  • Accounts payable management
    • Receive creditors via e-mail
    • Scan vendor invoices
  • Accounts receivable management
    • External recording (other software)
    • Delete or cancel invoices
    • Take over positions
    • Enter invoices

HR & Payroll

6
  • Employee administration
    • User overview
    • Employee resignation
    • Edit employee profile
    • Create new employee profile
    • Authorizations for employees
  • Payroll
    • Set up and adjust payroll accounting

Planning & Resource Management

5
  • Personnel deployment planning
    • Creating a mission entry
    • Views of resource planning (ems Web)
    • Operations planning overview (ems Mobile)
    • Planning groups
    • Authorizations for resource planning

Document Management & Administration

2
  • Outlook signature
  • Add documents via DragDrop
  • Dokumente
  • News, Updates & Technology
  • Software installation
  • Configure ems Server Tool
View Categories

Configure ems Server Tool

Ungefähre Lesedauer: 5 min lesedauer

Explanation of the ems Server Tool #

The ems Server Tool enables the control of local printers, the uploading of scanned documents and much more. The following functions are supported by the ems Server Tool:

  • Sending the configuration of the local computer or one or more print servers
  • Downloading and printing reports (reports)
  • Uploading documents from a directory
  • Synchronizing the data with one or more time recording terminals
  • Managing the Windows service
  • The execution of maintenance jobs, for example the cyclical sending of emails

The application consists of two parts, one part is the graphical user interface and enables all functions to be executed directly. The second part is a Windows service. It is not absolutely necessary to use the Windows service, but the Windows service allows work to be carried out in the background. By buffering the printouts, it is not necessary for the application to always be running.

Installation #

Download the installation program here or via the user menu in ems Web → System settings → ems ServerTool (Win) → Download and run the program. You must activate the “ems Server Tool” option in the installation program. The installation program also optionally installs the Windows service. After installation, you will find the “ems Server Tool GUI” application in the start menu.

Details on the installation program can be found in the ems Installation Tool.

Note on the print function #

Printing documents is also possible without the ems Server Tool. The ems Server Tool is only used if precise control of the printers is necessary. This is necessary, for example, for tray control or when printing ISR (payment slips).
The user can set up the ems Server Tool printers in ems-Web. If an ems Server Tool printer is used, the printout is automatically saved temporarily. As soon as the ems Server Tool as an application or the Windows service of the Client Tool retrieves the data and sends it to the local printer, the printout is deleted on the server.

Configuration of the ems Server Tool #

Settings” tab (connections) #

The connections to the ems web service are entered in the Settings tab. The server tool can be connected to several ems systems at the same time. This makes it possible, for example, to control a test system and a productive system with the same tool. Each instance has its own configuration and is independent of the other instance.
In the overview list, you will find all connections and the current status and version of the web service.

“New system” button
The “New system” function opens a dialog with which a new connection can be entered.
The URL to your system must be entered (you can find the valid connect URL for you in your EMS system under System settings in the Web services section). The name will normally be https://***.e**-connect.ch. If the connection is successful, the setting is saved. It is not possible to create a setting for a non-existent system.
Once the system has been created, it must be configured in ems Web.

The license key is required to register the system. You can find this in your ems system under System information in the section License key / ems ServerTool (Win). (You can use the copy button to copy it here for further insertion)

Log file” button
If problems occur when using the Windows service, you will find a log file in the same directory as the application. This provides information about the activities of the Windows service.

Synchronization” tab #

The “Synchronization” tab is used for tests or the manual execution of functions.

Synchronization” button
Activate the functions you want to execute and then click on “Start synchronization”. The system will now execute all functions one after the other. They will only be executed if the configuration allows this.

Send configuration” button
If problems occur when using the Windows service, you will find a log file in the same directory as the application. This provides information about the activities of the Windows service.

Print” tab #

The “Print” tab allows you to transfer the local configuration of the printers to the ems system. A printer can only be selected and used in the web application once the configuration is known to the ems system.

Server list: Activate the “Activate printing on these servers” function. The system automatically suggests the local computer as the print server. However, you can change this as required and specify one or more print servers. Enter multiple print servers separated by a semicolon (e.g. Server1;Server2;Server3).

Printer list: Select all printers on which you want to print. Only the selected printers can be used. When the ems Server Tool is restarted, printers that have already been transferred to the ems system are pre-selected.

Send configuration: After saving, send the configuration to the ems system. Attention: This process may take some time. All printers are also addressed by the ems Client Tool. If the printer driver is still missing, you will receive a message to install the printer driver.

Important: If “OnPremise” was selected in the basic settings, all print jobs are sent directly to the print server and not printed via the ems Client Tool.

Update” tab #

ems Server Tool Service #

Control system #

Print screen of Register Windows service

The Windows service page allows you to control the Windows service. The service can be started and stopped manually on this page. The Windows service enables tasks such as printing to be carried out in the background. This is also independent of a logged-in user. Important: For the service to work, the settings must be saved as administrator. Active control of the Windows service also requires administration rights.

If the Windows service is not installed, this will be displayed. If the service is installed correctly, the current status is displayed.

Start / stop service:
Start or stop the Windows service. Attention: If the Windows service is running, it may take some time to stop it.

ems Server Tool, integrator
War dieser Artikel hilfreich für Sie?
Updated on 6. May 2025
ems Installation Toolems Mobile on the smartphone
Inhaltsübersicht
  • Explanation of the ems Server Tool
  • Installation
    • Note on the print function
  • Configuration of the ems Server Tool
    • Settings" tab (connections)
    • Synchronization" tab
    • Print" tab
    • Update" tab
    • ems Server Tool Service
      • Control system

  • Privacy Policy