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Getting Started For Users

6
  • Basic operation of ems Mobile
  • Basic operation ems Web
  • Using time recording
    • Time recording terminals
  • Managing your user account
    • Article favorites
    • Set up and manage user account
    • Personal layout settings

Administration & Settings

13
  • Create checklists
  • Employee and user administration
    • User overview
    • Notifications
    • Create new employee profile
    • Authorizations for employees
    • Store authentications in the ems system
  • System settings
    • Clients / Multiside
    • QR code and NFC for ems Mobile
    • Notifications
    • Text templates for notifications (e-mails)
    • Images, logos and symbols (icons)
  • Importing and exporting data
    • Exporting data
    • Importing data

News, Updates & Technology

24
  • ems licensing
  • Initialize and set up new system
  • New web layout X3
  • Time and data recording terminals
    • Protected: Technical information on terminals
    • Datafox Terminals
    • ems terminals (TT5, MT7)
  • Software installation
    • Infrastructure requirements for the system
    • ems Installation Tool
    • Configure ems Server Tool
    • ems Mobile on the smartphone
    • ems Client
    • Protected: Presentation systems
  • Integrations & interfaces
    • Protected: API for RESSIS / ARVIS
    • User parameters
    • System parameters
    • Public web services
    • Interfaces
    • Protected: API access (Rest web service)
    • Protected: API for SUGB inspection app
    • Mailjet connection (for campaigns)
    • WooCommerce connection
    • 3CX telephone system
    • Set up your own e-mail server
    • Protected: API for ems Pos App

Time Tracking

32
  • Working time recording
    • Record and edit times (ems Mobile)
    • Own hours and vacation balances (ems Web)
    • Release of your own time recording (ems Web)
    • Time recording (ems Web)
    • Break regulation
    • Time recording and time requests via quick panels (ems Web)
    • Hourly and vacation balances (ems Web)
    • Hourly and vacation balances (ems Mobile)
    • Approve time requests, times and compensation (ems Web) – Instructions for line managers
    • Release of time recording (ems Mobile)
    • Warning and error messages during release
    • Release of employee reports
    • Target hours (target timetables / public holidays)
    • Time credits (vacation, flexitime)
    • Visa revocation
    • General warning and error messages
  • Absence management
    • Own hours and vacation balances (ems Web)
    • Break regulation
    • Enter time requests (ems Web)
    • Time recording and time requests via quick panels (ems Web)
    • Hourly and vacation balances (ems Web)
    • Hourly and vacation balances (ems Mobile)
    • Enter and edit time requests (ems Mobile)
    • Approve time requests, times and compensation (ems Web) – Instructions for line managers
    • Target hours (target timetables / public holidays)
    • Error messages during the release of time requests
    • Cancellation of approved time requests
    • Time credits (vacation, flexitime)
    • Release of time requests
  • Bonuses and overtime calculation
    • Time credits (vacation, flexitime)
  • Compensation
    • Record compensation (ems Web)
    • Record and process compensation (ems Mobile)

Customer & Address Management

13
  • Customer management
    • Customer networks
    • Enter new customer address (ems Web)
    • Manage customer addresses
    • Copy customer address
    • Difference between customer groups, properties, authorization roles and relationships
    • Authorization roles for customers
    • 3CX telephone system
    • Importing customer data
    • Mailjet connection (for campaigns)
  • Supplier management
    • Manage supplier addresses
    • Enter and edit supplier address
    • Authorization roles for suppliers
    • Copy supplier address

Orders & Sales

23
  • Quotation creation
    • Create and manage offers
    • Offer settings
  • Order management
    • Shift planning for the customer order (ems Web)
    • Enter new customer order
    • Time and compensation recording for the customer order (ems Web)
    • Order status, billing, order completion
    • Payment plan (recurring invoices)
    • Record material (ems Web)
    • Checklists for the customer order (ems Mobile)
    • Record services (ems Web)
    • Record material (ems Mobile)
    • Time and compensation recording for customer orders (ems Mobile)
    • Processing a customer order (ems Mobile)
    • Authorizations for customer orders
    • Checklists for the customer order (ems Web)
    • Record services (ems Mobile)
    • Completing the customer order (ems Mobile)
    • Create checklists
    • Clearing types
  • Point of Sale (POS) System
    • Process sales orders (via tablet – ems Mobile)
  • Marketing Campaigns
    • Campaign rules
    • Create marketing campaigns
    • Manage marketing campaigns

Procurement & Logistics

8
  • Product & Article Management
    • Special food labeling
    • Article bundles
    • Article variants
    • WooCommerce connection
    • Importing article master data and article prices
    • Manage articles
    • Article types
    • Create and edit articles

Finance & Accounting

6
  • Accounts payable management
    • Receive creditors via e-mail
    • Scan vendor invoices
  • Accounts receivable management
    • External recording (other software)
    • Delete or cancel invoices
    • Take over positions
    • Enter invoices

HR & Payroll

6
  • Employee administration
    • User overview
    • Employee resignation
    • Edit employee profile
    • Create new employee profile
    • Authorizations for employees
  • Payroll
    • Set up and adjust payroll accounting

Planning & Resource Management

5
  • Personnel deployment planning
    • Creating a mission entry
    • Views of resource planning (ems Web)
    • Operations planning overview (ems Mobile)
    • Planning groups
    • Authorizations for resource planning

Document Management & Administration

2
  • Outlook signature
  • Add documents via DragDrop
  • Dokumente
  • Getting Started For Users
  • Managing your user account
  • Set up and manage user account
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Set up and manage user account

Ungefähre Lesedauer: 2 min lesedauer

Deputies #

You can manage your substitutions via User menu → My account → Settings → User overview tab → Substitutions section.

Enter your substitutions as follows. Enter the name of the desired employee in the Substitute field. After entering the first 3 letters, a list of matching names appears. Then enter from when to when the deputy should be active. The deputy only receives your rights during this time. Finally, save the data record by clicking on Diskette. Now enter all substitutions in the list using the same procedure.

Please note the following: if the “Authorization” option is not activated, no rights are transferred to the deputy. This is useful if the deputy is only entered as information. Authorizations are only transferred at night. For this reason, it is necessary to maintain the deputy at least one day before the absence.

Personal favorites #

To call up the frequently used dialog box more quickly and easily or to save certain settings as defaults, the “Add to favourites” function can be used in ems Web. All favorites pages can be found under the flag symbol.

Open the page you want to save as a favorite (quickly accessible page) and click on the three-dot icon at the top right → Add to favorites. Depending on the page opened, the page will be added to Favorites.

The pages added to favorites are displayed when you click on the flag icon to the right of the ems icon. It appears as a list. Each of the saved pages is opened with a mouse click.

Favorite pages can be edited and deleted. The list of personal favorites can be opened via My favorites → Gear icon → “Settings” button → “Layout settings” tab → “Personal favorites” section…

… or User menu → My account → “Settings” button → “Layout settings” tab → “Personal favorites” section.

Employee groups #

The employee groups are personally assembled groups. These can only be created, maintained and viewed by the respective user.

The employee groups are used to filter data records according to predefined groups. Departments and project teams can be stored as employee groups. This allows you to filter the data specifically according to these groups (e.g. when planning shifts, printing collective evaluations and in the absence calendar).

To store and manage employee groups, go to User menu top right → My account → Settings → Employee groups tab.

In the selection area, you have the option of creating new employee groups. Groups without employees are automatically deleted.

To create a new group, select the Please select or create new option in the Selection field (2). Enter the group name (3) under Description and click Plus to save (4).

You can add individual employees (1) and entire departments (2). Click on Plus to add.

Important! No information about the added department is saved, but the employees are added. Even if the department assignment changes, the employees are not mutated in the group.

As already mentioned, the employee groups in shift planning can …

… in the collective evaluations …

… and filtered in the absence calendar.

You can switch directly to the employee group settings window via the absence calendar. To do this, click on the cogwheel symbol.

Article favorites #

Article favorites is a personal selection of articles that are used frequently. Each user can create their own article favorites. These are available in all applications (web & mobile).

The setting is only made via ems Web: User menu → My account → “Settings” button → “Article favorites” tab

To simplify the search, the articles can be grouped together. The order within the group can also be adjusted using the arrow buttons.

The groups are automatically sorted by name. If you would also like to sort the groups, we recommend adding a number before the group name. For example “01 Small material”.

You can transfer items from the item master using the “Search” button.

The article favorites are entered in the Material and Services tabs via the Favorites button. You can read more about this in the following help articles: Enter material (ems Web), Enter material (ems Mobile), Enter services (ems Web), Enter services (ems Web).

ems Web, Internal user
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Updated on 6. May 2025
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  • Deputies
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  • Article favorites

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