The module for customer orders and service reports supports you in recording and processing customer orders. You can create and process orders and track their progress in real time. The software also allows you to create service reports that document the services provided in detail. Integration with other modules, such as merchandise management and invoicing, optimizes the entire order process from acceptance to invoicing. This allows you to improve your service quality and increase customer satisfaction.
Material and hours can be recorded for customer orders. This enables you to control costs on an ongoing basis. If you have also stored the planning data, you can also track the degree of completion.
Customer orders can be assessed in the system according to the valuations defined by Swiss GAP Fer: Valuation according to production costs, POC valuation according to percentage of completion, as well as direct settlement of all accrued costs.
Customer orders are assigned to individual order groups to enable subsequent evaluations. How you define these is up to you. In addition to the order groups, you can of course also enter departments in the system and assign the corresponding customer orders.