Skip to content
ems Support Portal

Support Portal

  • English
    • German
Kundenportal
Kundenportal
ems Support Portal
  • Dokumentation ems System
  • Downloads
  • Privacy Policy
  • Quick Download Button
  • Register
  • System status

Getting Started For Users

6
  • Basic operation of ems Mobile
  • Basic operation ems Web
  • Using time recording
    • Time recording terminals
  • Managing your user account
    • Article favorites
    • Set up and manage user account
    • Personal layout settings

Administration & Settings

13
  • Create checklists
  • Employee and user administration
    • User overview
    • Notifications
    • Create new employee profile
    • Authorizations for employees
    • Store authentications in the ems system
  • System settings
    • Clients / Multiside
    • QR code and NFC for ems Mobile
    • Notifications
    • Text templates for notifications (e-mails)
    • Images, logos and symbols (icons)
  • Importing and exporting data
    • Exporting data
    • Importing data

News, Updates & Technology

24
  • ems licensing
  • Initialize and set up new system
  • New web layout X3
  • Time and data recording terminals
    • Protected: Technical information on terminals
    • Datafox Terminals
    • ems terminals (TT5, MT7)
  • Software installation
    • Infrastructure requirements for the system
    • ems Installation Tool
    • Configure ems Server Tool
    • ems Mobile on the smartphone
    • ems Client
    • Protected: Presentation systems
  • Integrations & interfaces
    • Protected: API for RESSIS / ARVIS
    • User parameters
    • System parameters
    • Public web services
    • Interfaces
    • Protected: API access (Rest web service)
    • Protected: API for SUGB inspection app
    • Mailjet connection (for campaigns)
    • WooCommerce connection
    • 3CX telephone system
    • Set up your own e-mail server
    • Protected: API for ems Pos App

Time Tracking

32
  • Working time recording
    • Record and edit times (ems Mobile)
    • Own hours and vacation balances (ems Web)
    • Release of your own time recording (ems Web)
    • Time recording (ems Web)
    • Break regulation
    • Time recording and time requests via quick panels (ems Web)
    • Hourly and vacation balances (ems Web)
    • Hourly and vacation balances (ems Mobile)
    • Approve time requests, times and compensation (ems Web) – Instructions for line managers
    • Release of time recording (ems Mobile)
    • Warning and error messages during release
    • Release of employee reports
    • Target hours (target timetables / public holidays)
    • Time credits (vacation, flexitime)
    • Visa revocation
    • General warning and error messages
  • Absence management
    • Own hours and vacation balances (ems Web)
    • Break regulation
    • Enter time requests (ems Web)
    • Time recording and time requests via quick panels (ems Web)
    • Hourly and vacation balances (ems Web)
    • Hourly and vacation balances (ems Mobile)
    • Enter and edit time requests (ems Mobile)
    • Approve time requests, times and compensation (ems Web) – Instructions for line managers
    • Target hours (target timetables / public holidays)
    • Error messages during the release of time requests
    • Cancellation of approved time requests
    • Time credits (vacation, flexitime)
    • Release of time requests
  • Bonuses and overtime calculation
    • Time credits (vacation, flexitime)
  • Compensation
    • Record compensation (ems Web)
    • Record and process compensation (ems Mobile)

Customer & Address Management

13
  • Customer management
    • Customer networks
    • Enter new customer address (ems Web)
    • Manage customer addresses
    • Copy customer address
    • Difference between customer groups, properties, authorization roles and relationships
    • Authorization roles for customers
    • 3CX telephone system
    • Importing customer data
    • Mailjet connection (for campaigns)
  • Supplier management
    • Manage supplier addresses
    • Enter and edit supplier address
    • Authorization roles for suppliers
    • Copy supplier address

Orders & Sales

23
  • Quotation creation
    • Create and manage offers
    • Offer settings
  • Order management
    • Shift planning for the customer order (ems Web)
    • Enter new customer order
    • Time and compensation recording for the customer order (ems Web)
    • Order status, billing, order completion
    • Payment plan (recurring invoices)
    • Record material (ems Web)
    • Checklists for the customer order (ems Mobile)
    • Record services (ems Web)
    • Record material (ems Mobile)
    • Time and compensation recording for customer orders (ems Mobile)
    • Processing a customer order (ems Mobile)
    • Authorizations for customer orders
    • Checklists for the customer order (ems Web)
    • Record services (ems Mobile)
    • Completing the customer order (ems Mobile)
    • Create checklists
    • Clearing types
  • Point of Sale (POS) System
    • Process sales orders (via tablet – ems Mobile)
  • Marketing Campaigns
    • Campaign rules
    • Create marketing campaigns
    • Manage marketing campaigns

Procurement & Logistics

8
  • Product & Article Management
    • Special food labeling
    • Article bundles
    • Article variants
    • WooCommerce connection
    • Importing article master data and article prices
    • Manage articles
    • Article types
    • Create and edit articles

Finance & Accounting

6
  • Accounts payable management
    • Receive creditors via e-mail
    • Scan vendor invoices
  • Accounts receivable management
    • External recording (other software)
    • Delete or cancel invoices
    • Take over positions
    • Enter invoices

HR & Payroll

6
  • Employee administration
    • User overview
    • Employee resignation
    • Edit employee profile
    • Create new employee profile
    • Authorizations for employees
  • Payroll
    • Set up and adjust payroll accounting

Planning & Resource Management

5
  • Personnel deployment planning
    • Creating a mission entry
    • Views of resource planning (ems Web)
    • Operations planning overview (ems Mobile)
    • Planning groups
    • Authorizations for resource planning

Document Management & Administration

2
  • Outlook signature
  • Add documents via DragDrop
  • Dokumente
  • News, Updates & Technology
  • Integrations & interfaces
  • WooCommerce connection
View Categories

WooCommerce connection

Ungefähre Lesedauer: 3 min lesedauer

Setting up the synchronization of articles (products) #

First, you need to generate a key and password in WooCommerce under Settings.

After saving, you will receive a key (cs…) and a password (ck…)

Now switch to the ems system and activate and add the interface:

User menu → System settings → Interfaces → New (WooCommerce – Products / Stock)

  • Webservice URL: Enter the URL of your store. For example https://www.muster.com
  • Point of sale (ID): You must specify a point of sale (POS system), this setting determines the pricing. It is advisable to enter a separate point of sale for each online store. You can find this setting under Sales orders → Settings.
  • Discount group: You can preselect a discount group, which then determines the prices. This allows you to create a store for a specific customer area, for example.
  • User name: Copy your ck…. key into this field
  • Password: Copy your cs… password into this field

Important note for the first synchronization #

Item synchronization takes place from the ems system to WooCommerce – if items have already been created in WooCommerce, these are moved to the recycle bin. Please also note that settings such as taxes and shipping methods must be identical to the ems system.

Care of the articles (products) #

Setting in the ems system #

Items that are to be visible in the online store must be released for the online store in item management.

As soon as you have set up an interface, the “Online store” section becomes visible in the Sales tab. You can release the item in the online store by clicking on the plus sign.

The data is synchronized according to the schedule you have defined (from-to). If required, you can also start the interface immediately.

The settings defined under Special functions depend on your theme and only work with certain themes and plugins.

Orderability” defines how an item that is not in stock is handled.

Maintenance of the articles (products) in the online store #

All new articles (products) from the ems system are entered in the online store as “in review”. The system will never add a product directly. However, if products are entered directly in the store, they are moved to the recycle bin.

Since the design and setting options of WooCommerce are based on the theme and corresponding plugins, this list is only an example and may vary.

In general, all master data in WooCommerce is maintained in the ems system. If these are changed in the online store, they are overwritten again. All areas marked in red must not be maintained in the store. The article (product) may not be moved to the recycle bin, nor should it be copied. Duplicate entries will cause the interface to fail.

This data comes from the “Price data” in the item management.

This data originates from the merchandise management (warehouse management) in the ems system.

Properties must be maintained in the article under “Properties”. The manufacturer is displayed as a property in WooCommerce, but is included in the basic item data.

Variants are properties with the “Variant” indicator; these must be created as subordinate articles with corresponding properties. Find out more: Article variants

In general, the following data should be maintained in the online store: #

  • Item description incl. pictures
  • Brief description
  • Special shipping settings
  • Linked products (crosslink products, upselling products)
  • Product image
  • Product gallery incl. videos
  • Other topics or plugin-specific settings
Administrator
War dieser Artikel hilfreich für Sie?
Updated on 6. May 2025
Mailjet connection (for campaigns)3CX telephone system
Inhaltsübersicht
  • Setting up the synchronization of articles (products)
    • Important note for the first synchronization
  • Care of the articles (products)
    • Setting in the ems system
    • Maintenance of the articles (products) in the online store
    • In general, the following data should be maintained in the online store:

  • Privacy Policy