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Getting Started For Users

7
  • Basic Operation of the ems Time App
  • Basic operation of ems Mobile
  • Basic operation ems Web
  • Using time recording
    • Time recording terminals
  • Managing your user account
    • Article favorites
    • Set up and manage user account
    • Personal layout settings

Administration & Settings

14
  • Create checklists
  • Employee and user administration
    • User overview
    • Notifications
    • Create new employee profile
    • Authorizations (General)
    • Authorizations for employees
    • Store authentications in the ems system
  • System settings
    • Clients / Multiside
    • QR code and NFC for ems Mobile
    • Notifications
    • Text templates for notifications (e-mails)
    • Images, logos and symbols (icons)
  • Importing and exporting data
    • Exporting data
    • Importing data

News, Updates & Technology

25
  • ems licensing
  • Initialize and set up new system
  • New web layout X3
  • Time and data recording terminals
    • Protected: Technical information on terminals
    • Datafox Terminals
    • ems terminals (TT5, MT7)
  • Software installation
    • Install the ems Timekeeping app (time tracking) on your smartphone
    • Infrastructure requirements for the system
    • ems Installation Tool
    • Configure ems Server Tool
    • ems Mobile on the smartphone
    • ems Client
    • Protected: Presentation systems
  • Integrations & interfaces
    • Protected: API for RESSIS / ARVIS
    • User parameters
    • System parameters
    • Public web services
    • Interfaces
    • Protected: API access (Rest web service)
    • Protected: API for SUGB inspection app
    • Mailjet connection (for campaigns)
    • WooCommerce connection
    • 3CX telephone system
    • Set up your own e-mail server
    • Protected: API for ems Pos App

Time Tracking

34
  • Working time recording
    • Time Tracking (ems Web X3.0)
    • Track and Edit Time (ems Time App)
    • Manual entry and approval of corrections
    • Record and edit times (ems Mobile)
    • Own hours and vacation balances (ems Web)
    • Approval of Your Own Time Tracking (ems Web)
    • Time recording (ems Web)
    • Time Tracking and Time Requests via Quick Panels (ems Web)
    • Hourly and vacation balances (ems Web)
    • Hourly and vacation balances (ems Mobile)
    • Release of time recording (ems Mobile)
    • General warning and error messages
  • Absence management
    • Record and Process Time Requests (ems Time App)
    • Own hours and vacation balances (ems Web)
    • Enter time requests (ems Web)
    • Time Tracking and Time Requests via Quick Panels (ems Web)
    • Hourly and vacation balances (ems Web)
    • Hourly and vacation balances (ems Mobile)
    • Enter and edit time requests (ems Mobile)
  • Bonuses and overtime calculation
    • Time Credit (Vacation, Flexible Work Hours)
  • Compensation
    • Record and Process Reimbursements (ems Time App)
    • Record Compensation (ems Web)
    • Record and process compensation (ems Mobile)
  • Share and Lock
    • Visa Revocation
    • Warning and Error Messages During Release
    • Canceling Approved Time Requests
    • Approval of time requests
    • Approval of Employee Reports
    • Error Messages When Approving Time Requests
    • Approving Time Requests, Time Entries, and Compensation (ems Web) – Instructions for Supervisors
    • Approving Time Entries (ems Time App)
  • Time Settings
    • Time Credit (Vacation, Flexible Work Hours)
    • Break Policy
    • Target hours (target timetables / public holidays)

Customer & Address Management

13
  • Customer management
    • Customer networks
    • Enter new customer address (ems Web)
    • Manage customer addresses
    • Copy customer address
    • Difference between customer groups, properties, authorization roles and relationships
    • Authorization roles for customers
    • 3CX telephone system
    • Importing customer data
    • Mailjet connection (for campaigns)
  • Supplier management
    • Manage supplier addresses
    • Enter and edit supplier address
    • Authorization roles for suppliers
    • Copy supplier address

Orders & Sales

23
  • Quotation creation
    • Create and manage offers
    • Offer settings
  • Order management
    • Shift planning for the customer order (ems Web)
    • Enter new customer order
    • Time and compensation recording for the customer order (ems Web)
    • Order status, billing, order completion
    • Payment plan (recurring invoices)
    • Record material (ems Web)
    • Checklists for the customer order (ems Mobile)
    • Record services (ems Web)
    • Record material (ems Mobile)
    • Time and compensation recording for customer orders (ems Mobile)
    • Processing a customer order (ems Mobile)
    • Authorizations for customer orders
    • Checklists for the customer order (ems Web)
    • Record services (ems Mobile)
    • Completing the customer order (ems Mobile)
    • Create checklists
    • Clearing types
  • Point of Sale (POS) System
    • Process sales orders (via tablet – ems Mobile)
  • Marketing Campaigns
    • Campaign rules
    • Create marketing campaigns
    • Manage marketing campaigns

Procurement & Logistics

8
  • Product & Article Management
    • Special food labeling
    • Article bundles
    • Article variants
    • WooCommerce connection
    • Importing article master data and article prices
    • Manage articles
    • Article types
    • Create and edit articles

Finance & Accounting

6
  • Accounts payable management
    • Receive creditors via e-mail
    • Scan vendor invoices
  • Accounts receivable management
    • External recording (other software)
    • Delete or cancel invoices
    • Take over positions
    • Enter invoices

HR & Payroll

6
  • Employee administration
    • User overview
    • Employee resignation
    • Edit employee profile
    • Create new employee profile
    • Authorizations for employees
  • Payroll
    • Set up and adjust payroll accounting

Planning & Resource Management

5
  • Personnel deployment planning
    • Creating a mission entry
    • Views of resource planning (ems Web)
    • Operations planning overview (ems Mobile)
    • Planning groups
    • Authorizations for resource planning

Document Management & Administration

2
  • Outlook signature
  • Add documents via DragDrop
  • Dokumente
  • Time Tracking
  • Share and Lock
  • Warning and Error Messages During Release
View Categories

Warning and Error Messages During Release

Ungefähre Lesedauer: 6 min lesedauer

Information #

1035: Automatic Offset with Overtime Hours #

On the specified date, the system automatically calculated overtime hours and added them to the time tracking record. For example, you worked 9 hours on that day, but your scheduled working time is 8.4 hours. In this case, the system will automatically add 0.6 hours as overtime. These hours will be credited to your current flex-time balance.

1036: Automatic balancing with compensation #

On the specified date, the system automatically calculated the shortfall in hours and added them to the time tracking record. For example, you worked 7 hours on that day, but your scheduled working time is 8.4 hours. In this case, the system will automatically add 1.4 hours as compensation. These hours will be deducted from your current flex-time balance.

1038: The visa is already in place and is being updated. #

Some of the data has already been approved. However, the system recalculates the data and approves it again.

1039: The employee visa has already been issued. #

This message is displayed only when the supervisor’s approval is added. If the employee’s approval has already been added, the data is not checked again; instead, it is immediately approved and released.

1045: Automatic break deduction applied #

The system automatically deducted break time because the legally required break times were not observed. The system adds the break deduction and does not change any recorded data.

Error Messages #

1031: The vacation balance is too low #

The system continuously calculates the current vacation balance. The vacation balance must not fall below 0. If you have entered more vacation days than the calculated balance, you cannot approve the report. To resolve this, individual vacation days can be deleted from the time tracking and replaced by offsetting the time account.

1032: You do not have any wage types for automatic reconciliation. #

To perform an automatic reconciliation with the shift schedule, the corresponding time types (wage types) must be entered in the system. For manual reconciliation, the employee must have access permissions for the corresponding time types. If automatic reconciliation is configured, the time types simply need to be defined in the master data.

1033: The entry requires an account assignment (order, cost center). #

Time types used for performance reporting also require an account assignment. For example, the time type “Productive Work Time” must also include information about a sales order.

1034: There is a discrepancy with the shift schedule #

This message appears only if automatic time adjustment or automatic synchronization with the shift schedule is not enabled. If this is the case, the reported hours for each day must exactly match the scheduled hours according to the shift schedule; otherwise, this error message will appear.

1037: The absence exceeds the daily scheduled working hours. #

If an absence time type (e.g., sick leave) is entered, the daily scheduled working time must not be exceeded. For example, if the shift schedule specifies a target working time of 8.4 hours, you may not enter 9 hours of sick leave. However, it is permissible to enter 8 hours of sick leave and 1 hour of on-duty time.

1040: The maximum daily working hours have been exceeded. #

The department responsible for time tracking at your company can set a maximum daily working hour limit. By law, the maximum daily working hours are 12.5 hours. If this limit is exceeded, this error message will appear. In this case, please double-check the hours you entered. It’s also possible that hours were entered twice, which could result in exceeding the daily working time limit. If the data you entered is correct, please check with the department responsible for time tracking.

1041: The maximum weekly working hours have been exceeded. #

The department responsible for time tracking at your company can set a maximum weekly working hour limit. This limit is usually specified in a collective bargaining agreement (CBA). If this limit is exceeded, this error message will appear. In this case, please double-check the hours you entered. It’s also possible that hours were entered twice, which could result in the weekly working hours limit being exceeded. If the data you entered is correct, please check with the department responsible for time tracking.

1042: The entry was not completed or has a value of 0. #

This message means that there is an incomplete entry in time tracking. In detailed time tracking, this indicates that a time entry has been started but not stopped. In simplified time tracking, an entry with 0 hours has been recorded. Neither of these situations is permitted and must be corrected. Complete the entry in time tracking by entering the number of hours or the end time. If it is an incorrect entry, it can, of course, also be deleted.

1043: There are overlapping time entries. #

There are overlapping time entries that overlap in the daily schedule. This means, for example, that the previous entry overlaps with the subsequent entry. Correct the data and the overlapping time entry.

1044: The scheduled working hours were exceeded, and the employee was absent at the same time. #

On a day when you were absent (e.g., due to illness), the scheduled working hours as per the shift schedule were exceeded. It is not permitted to work overtime on such days. Please shorten your absence accordingly to ensure that the scheduled working hours are not exceeded.

1046: Unprocessed time request (vacation request) exists. #

There is an unprocessed time request in the approval period. Have the responsible department approve it, or delete the time request.

1047: The legally required breaks and rest periods were not observed. #

The settings specify that statutory breaks and rest periods must be strictly observed. If this is not the case, you must adjust and correct the report.

1048: This entry requires information about the machine (equipment). #

There is an entry with a time type that a machine (asset) requires.

1049: The balance in time type balance group xxx has fallen below the allowed limit #

Your administrator can set a threshold for the time type balance group (e.g., vacation/hour balance). The balance must not fall below this threshold. This error message usually indicates that too much vacation time has been taken. Correct your time entry report or contact the department responsible for time tracking.

1050: The allowed balance in time type group xxx has been exceeded #

Your administrator can set a limit for the time type balance group (e.g., vacation/hour balance). This limit must not be exceeded. This error message usually indicates that you have too many hours in your credit balance. Correct your time entry report or contact the department responsible for time tracking.

1051: The specified time period extends beyond a single day #

The recorded time period extends past midnight. The allowed end time must be 23:59:59. After that, start a new time entry for the following day.

1052: The reset cannot be performed because a higher-level visa exists. #

Resetting a visa, such as an employee visa, is still blocked by a higher-level visa (e.g., a supervisor’s visa). First, remove the supervisor’s visa.

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Updated on 14. July 2026
Inhaltsübersicht
  • Information
    • 1035: Automatic Offset with Overtime Hours
    • 1036: Automatic balancing with compensation
    • 1038: The visa is already in place and is being updated.
    • 1039: The employee visa has already been issued.
    • 1045: Automatic break deduction applied
  • Error Messages
    • 1031: The vacation balance is too low
    • 1032: You do not have any wage types for automatic reconciliation.
    • 1033: The entry requires an account assignment (order, cost center).
    • 1034: There is a discrepancy with the shift schedule
    • 1037: The absence exceeds the daily scheduled working hours.
    • 1040: The maximum daily working hours have been exceeded.
    • 1041: The maximum weekly working hours have been exceeded.
    • 1042: The entry was not completed or has a value of 0.
    • 1043: There are overlapping time entries.
    • 1044: The scheduled working hours were exceeded, and the employee was absent at the same time.
    • 1046: Unprocessed time request (vacation request) exists.
    • 1047: The legally required breaks and rest periods were not observed.
    • 1048: This entry requires information about the machine (equipment).
    • 1049: The balance in time type balance group xxx has fallen below the allowed limit
    • 1050: The allowed balance in time type group xxx has been exceeded
    • 1051: The specified time period extends beyond a single day
    • 1052: The reset cannot be performed because a higher-level visa exists.

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