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Getting Started For Users

6
  • Basic operation of ems Mobile
  • Basic operation ems Web
  • Using time recording
    • Time recording terminals
  • Managing your user account
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Administration & Settings

13
  • Create checklists
  • Employee and user administration
    • User overview
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    • Create new employee profile
    • Authorizations for employees
    • Store authentications in the ems system
  • System settings
    • Clients / Multiside
    • QR code and NFC for ems Mobile
    • Notifications
    • Text templates for notifications (e-mails)
    • Images, logos and symbols (icons)
  • Importing and exporting data
    • Exporting data
    • Importing data

News, Updates & Technology

24
  • ems licensing
  • Initialize and set up new system
  • New web layout X3
  • Time and data recording terminals
    • Protected: Technical information on terminals
    • Datafox Terminals
    • ems terminals (TT5, MT7)
  • Software installation
    • Infrastructure requirements for the system
    • ems Installation Tool
    • Configure ems Server Tool
    • ems Mobile on the smartphone
    • ems Client
    • Protected: Presentation systems
  • Integrations & interfaces
    • Protected: API for RESSIS / ARVIS
    • User parameters
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    • Public web services
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    • Protected: API access (Rest web service)
    • Protected: API for SUGB inspection app
    • Mailjet connection (for campaigns)
    • WooCommerce connection
    • 3CX telephone system
    • Set up your own e-mail server
    • Protected: API for ems Pos App

Time Tracking

32
  • Working time recording
    • Record and edit times (ems Mobile)
    • Own hours and vacation balances (ems Web)
    • Release of your own time recording (ems Web)
    • Time recording (ems Web)
    • Break regulation
    • Time recording and time requests via quick panels (ems Web)
    • Hourly and vacation balances (ems Web)
    • Hourly and vacation balances (ems Mobile)
    • Approve time requests, times and compensation (ems Web) – Instructions for line managers
    • Release of time recording (ems Mobile)
    • Warning and error messages during release
    • Release of employee reports
    • Target hours (target timetables / public holidays)
    • Time credits (vacation, flexitime)
    • Visa revocation
    • General warning and error messages
  • Absence management
    • Own hours and vacation balances (ems Web)
    • Break regulation
    • Enter time requests (ems Web)
    • Time recording and time requests via quick panels (ems Web)
    • Hourly and vacation balances (ems Web)
    • Hourly and vacation balances (ems Mobile)
    • Enter and edit time requests (ems Mobile)
    • Approve time requests, times and compensation (ems Web) – Instructions for line managers
    • Target hours (target timetables / public holidays)
    • Error messages during the release of time requests
    • Cancellation of approved time requests
    • Time credits (vacation, flexitime)
    • Release of time requests
  • Bonuses and overtime calculation
    • Time credits (vacation, flexitime)
  • Compensation
    • Record compensation (ems Web)
    • Record and process compensation (ems Mobile)

Customer & Address Management

13
  • Customer management
    • Customer networks
    • Enter new customer address (ems Web)
    • Manage customer addresses
    • Copy customer address
    • Difference between customer groups, properties, authorization roles and relationships
    • Authorization roles for customers
    • 3CX telephone system
    • Importing customer data
    • Mailjet connection (for campaigns)
  • Supplier management
    • Manage supplier addresses
    • Enter and edit supplier address
    • Authorization roles for suppliers
    • Copy supplier address

Orders & Sales

23
  • Quotation creation
    • Create and manage offers
    • Offer settings
  • Order management
    • Shift planning for the customer order (ems Web)
    • Enter new customer order
    • Time and compensation recording for the customer order (ems Web)
    • Order status, billing, order completion
    • Payment plan (recurring invoices)
    • Record material (ems Web)
    • Checklists for the customer order (ems Mobile)
    • Record services (ems Web)
    • Record material (ems Mobile)
    • Time and compensation recording for customer orders (ems Mobile)
    • Processing a customer order (ems Mobile)
    • Authorizations for customer orders
    • Checklists for the customer order (ems Web)
    • Record services (ems Mobile)
    • Completing the customer order (ems Mobile)
    • Create checklists
    • Clearing types
  • Point of Sale (POS) System
    • Process sales orders (via tablet – ems Mobile)
  • Marketing Campaigns
    • Campaign rules
    • Create marketing campaigns
    • Manage marketing campaigns

Procurement & Logistics

8
  • Product & Article Management
    • Special food labeling
    • Article bundles
    • Article variants
    • WooCommerce connection
    • Importing article master data and article prices
    • Manage articles
    • Article types
    • Create and edit articles

Finance & Accounting

6
  • Accounts payable management
    • Receive creditors via e-mail
    • Scan vendor invoices
  • Accounts receivable management
    • External recording (other software)
    • Delete or cancel invoices
    • Take over positions
    • Enter invoices

HR & Payroll

6
  • Employee administration
    • User overview
    • Employee resignation
    • Edit employee profile
    • Create new employee profile
    • Authorizations for employees
  • Payroll
    • Set up and adjust payroll accounting

Planning & Resource Management

5
  • Personnel deployment planning
    • Creating a mission entry
    • Views of resource planning (ems Web)
    • Operations planning overview (ems Mobile)
    • Planning groups
    • Authorizations for resource planning

Document Management & Administration

2
  • Outlook signature
  • Add documents via DragDrop
  • Dokumente
  • Orders & Sales
  • Order management
  • Authorizations for customer orders
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Authorizations for customer orders

Ungefähre Lesedauer: 2 min lesedauer

The authorizations regulate who has access to which data records and functions. You can find out more about authorization roles here: Authorizations (General)

The authorizations for the sales orders are stored in the authorization roles (for new elements) and can be edited directly in the sales order.

Authorization templates for new elements #

The authorization templates for new elements are stored as follows: Authorization role → Customer relationship → Customer orders → Authorization template for new elements.

The authorization templates define the set of authorizations for the selected department / organizational unit. The template is used for the newly created objects (in this case, sales orders). Departments for which this template applies are selected in the Organization field.

The checkboxes stand for the following functions:

  • Administer. – use (The order is visible in the list, can be evaluated but not yet processed)
  • Edited. – Edit (the order can be selected in the list and opened in the detailed view – this allows all data on the order to be edited).
  • Record hours – Record hours
  • Best. – Trigger orders
  • Umb. – Carry out rebookings
  • Finished m. /Only customer orders/ – Finish notification (whether the order status can be changed – blocking / billing / completion)
  • Authorized. – Authorizations (individual authorizations can be adapted (in deviation from the template) in the specific order)

After the authorization role has been created, when a new sales order is created by the specified department, the authorizations are pulled from the template.

Authorizations for the specific customer order #

The assigned authorizations for the specific order can be viewed and changed in the customer order in the Authorizations tab.

The Template button overwrites the authorizations with the data from the role authorization templates:

Archive data access and evaluations #

Archive data access and evaluations allow role participants to access older orders (before their employment or before the authorization role was assigned to them).

Authorization role → Customer relationship → Customer orders → Archive data access and evaluations

A to date can be specified; if nothing is specified, 31.12.2099 is automatically set.

General profile authorizations for customer orders #

In the authorization role, the general access to the customer orders is specified in the profile authorizations(Authorization role → Customer relationship → Customer orders → Profile authorization settings):

  • Access to the menu – the customer orders menu area is visible to the user
  • Set order completion – users with this authorization role can complete customer orders
  • Settings – the users of this authorization role have access to the settings of the customer orders
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Updated on 6. May 2025
Checklists for the customer order (ems Web)
Inhaltsübersicht
  • Authorization templates for new elements
  • Authorizations for the specific customer order
  • Archive data access and evaluations
  • General profile authorizations for customer orders

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